Customer Testimonials



Steve Jobs put it best when he said, “Get closer than ever to your customers.  So close, in fact, that you tell them what they need well before they realize it themselves.”  At MerIT, we strive to do just that.  See what just a few of our customers are saying!

“Having spent 30 years in the IT field, I can honestly say that working alongside MerIT is one of the best decisions I have made as an IT leader. Jeff Henderson is one of the most knowledgeable technologists with whom I have worked. While his expertise is certainly a factor in continuing to do business with the firm, his level of integrity is even more important and most assuring as we look to him to help us make the best decisions and utilize taxpayer funds in the most prudent way possible. We believe strongly in the possibilities when we combine great teachers with high-quality IT solutions. In fact, we believe the right combination can truly change the world in which we live and work!”

Beverly Miller – Assistant Director of Schools/CTO – Greeneville City Schools


“I am so fortunate to be on board with such wonderful people.  They are knowledgeable in what they do and will bend over backwards to get the job done. Love, love, love them.”

Janna Brotherton – Hollow Rock Bruceton


“I wanted to take a moment and share my experiences with MerIT. PCS has had the opportunity to partner with MerIT on numerous occasions that ranged from turn key projects including design, installation, implementation and support as well as being a trusted consultant on other projects. We have enjoyed a great working relationship and it has helped our business offer new verticals. The level of professionalism and care that they show with each our customers made it a perfect fit for us to work together. I look forward to partnering with them on many projects in the future.”

Dan Spear – PCS Knox


“I heard about MerIT through fellow tech directors via my membership in the Tennessee Educational Technology Association (TETA).  Old fashioned “word of mouth” advice among this group is highly valued.   We had some issues and were in need of professional services in a hurry.  MerIT got back with us quickly and resolved our issue with personal service.  We would highly recommend them and will continue our relationship with them in the future.”

James T. Marshall – Robertson County Schools


“Think about what you want most in a business partner. What qualities do you look for? Marshall County Schools needed an organization that shared the same vision and focus we had of creating an exemplary school network. We found in Merit Group what we were looking for.

Merit Group sets clear expectations, provides helpful and honest feedback, and lends an empathetic ear when concerns are raised. They see the whole picture, rather than just focusing on an immediate task. Their passion, drive, and enthusiasm are visible to their business partners. Merit Group isn’t afraid to take responsibility for both successes and failures; they strive for perfection. They are persistent in resolving problems. The fate of any business is tied to the quality of its products, services, and operations; and without question Merit Group is on track to be the best in their field.

Merit Group’s passion, dedication, and willingness to help are infectious. They have become trusted colleagues to Marshall County Schools.”

Suzanne Ingram – Marshall County Schools


“We use  Merit Group for all of our consulting and he has extensive experience with AD Deployment.  He has very reasonable pricing and even though he is stationed in middle Tennessee, location is not an issue. He services counties all over the state and there is not a single person that I trust more working within our environment than Jeff. He is as knowledgeable a consultant as I have come across and he is truly a people person as well.”

Will Lockert – Director of Technology, Cheatham County Schools


“I have used Jeff Henderson and would recommend him to you.  He gets the job done and is very easy to work with.  It will be done correctly and on time.”

Rosie Bailey – Director of Technology, Hawkins County Schools


“Jeff has been doing work for me for several years.  I am so thankful for all Merit does for me… really is above and beyond.”

Wayne Crouch – Directory of Technology, Fentress County Schools


“I’ll agree that Jeff Henderson is great. He is really knowledgeable on servers, virtual servers, and is top notch!”

Chris Ross – Sr. Systems/Network Administrator, Houston County Schools