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Account Hours — expert help, on your terms

Not every environment needs a full support contract. MerIT Account Hours give you flexible, pre-purchased blocks of senior-level engineering time for projects, escalations, and as-needed work — without the commitment of a contract.

Purchase Hours

How It Works

  • Purchase a block of hours up front, or invoice monthly as you go
  • Use them for projects, troubleshooting, maintenance, or advisement
  • Hours never expire
  • Monthly balance and work reports keep you informed

What You Get

  • Senior-level engineering expertise on demand
  • Remote-first response with onsite visits as needed
  • Direct lines to support staff
  • A natural first step toward a Premier Support Contract

Keep expert hours in your back pocket

Contact us to set up an Account Hours block for your organization.

Contact Us